Last week, we told you about our Victim Services Team, and how Victim Services work compares to the work done by WAVAW’s Counselling Team.
Today, I’m writing to tell you more about our Victim Services Team, because our work is so varied and diverse. One of the most used services that the Victim Services Team manages is our 24-hour Crisis Line.
WAVAW’s Crisis Line operates 24 hours a day, every single day of the year. This is an essential service that offers immediate emotional support to people of all genders following a sexual assault.
I like to explain the importance of our Crisis Line by using the analogy of a ship lost at sea.
After a sexual assault, survivors can feel like they are out to sea, navigating turbulent and unfamiliar waters. They aren’t able to see beyond the big waves, they don’t know what is coming next, and they don’t know where to guide their ship.
Calling out on their radios for help, they reach WAVAW.
Our team has seen similar waters before. We are able to assess the immediate risk for the survivor, offer resources and referrals, and guide them through the choppy waters towards a calm and stable route. This starts survivors off on a path to healing.
No one should have to go through a difficult time alone – and our Crisis Line provides reassurance to survivors that the storm will pass, and that there is hope for their healing.
Our community’s support makes it possible for us to answer survivors’ calls when they need us most.
Thank you for sharing our belief that survivors deserve support on their paths to healing.